Privacy Policy
Last Updated: December 03, 2025
We are committed to protecting your privacy and being transparent about how we manage your information.
Assess+ will not collect personally identifiable information unless you voluntarily provide it. Any information you share is treated as confidential and securely stored.
1. Who We Are
Assess+ ("we," "us," "our") is an online real-time student learning progress evaluation assessment platform located at assessplus.africa. We provide smart tools for generating assessments, tracking learner progress, analyzing performance trends, and enhancing teaching outcomes.
2. Information We Collect
We collect only the information that is necessary to deliver our services effectively and to continually improve your experience on the platform.
A. Information You Provide Directly
Account Information
When you create an account, we collect details such as your name, email address, and password.
Profile Information
Additional information you choose to add, such as your school or organization name, and for students, their class or grade level.
Content You Create
Any content you generate on the platform, including assessments, questions, answers, corrections, submissions, results and feedback.
Communication Records
When you reach out to our support team, we collect your messages and any files or information you share with us.
B. Information Collected Automatically
Usage Data
Information about how you interact with the Service, such as the features you use, the pages you view, and the time you spend on the platform.
Device and Log Information
Your IP address, browser type, operating system, and other diagnostic data to ensure the Service functions correctly and securely.
3. How We Use Your Information
We use your information for the following core purposes:
To Provide and Maintain the Service
To create and manage your account, enable assessments, generate reports, support assessment management, and ensure the platform functions as intended.
To Improve Our Service
To analyze usage patterns, performance data, and feedback in order to enhance the effectiveness, reliability, and user-friendliness of Assess+.
To Communicate with You
To send essential service-related updates, such as security notifications, changes to our terms, or responses to support requests. With your consent, we may also send optional promotional or educational updates.
For Safety and Security
To safeguard the platform, prevent fraud, detect unauthorized activity, and maintain the overall integrity and security of our Service.
4. Our Legal Basis for Processing
Under Kenyan law (Kenya Data Protection Act, 2019), we process your personal data based on the following grounds:
Performance of a Contract
Processing is necessary to provide the Service you requested when you signed up.
Consent
In some cases, we will ask for your explicit consent before using your data for a specific purpose, like marketing.
Legitimate Interests
We process data for our legitimate business interests, such as improving our Service and ensuring its security, provided your fundamental rights are not overridden.
6. Data Security
We use a combination of technical and organizational safeguards to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
While no method of transmitting or storing data over the internet can be guaranteed to be completely secure, we remain committed to maintaining the highest security standards to keep your information safe.
7. International Data Transfers
Your information may be processed or stored on servers located outside Kenya or your residential country. When such transfers occur, we implement all necessary safeguards, consistent with the Kenya Data Protection Act. We ensure your data remains secure, protected, and processed in a manner that upholds your privacy rights.
8. Your Data Protection Rights
Under the Kenya Data Protection Act, you have the following rights regarding your personal data:
Right of Access
You can request a copy of the personal data we hold about you.
Right to Rectification
You can ask us to correct inaccurate or incomplete data.
Right to Erasure
You can ask us to delete your personal data under certain conditions ("Right to be Forgotten").
Right to Restrict Processing
You can ask us to temporarily halt the processing of your data.
Right to Object
You can object to our processing of your data for certain purposes, like direct marketing.
Right to Data Portability
You can request a copy of your data in a structured, machine-readable format.
To exercise any of these rights, please contact us using the details at the end of this policy or send us an email at support@boldplusplatforms.com.
9. Data Retention
We will retain your personal data only for as long as is necessary to fulfill the purposes we collected it for, including to satisfy any legal, accounting, or reporting requirements. When data is no longer needed, we will securely delete or anonymize it.
10. Children's Privacy
Our Service is used by schools to educate, evaluate and assess children's academic progress. If you are a student, your school is responsible for authorizing your use of Assess+. We rely on schools to obtain the necessary consents required under applicable law. If you are a parent or guardian and believe your child has provided us with personal data without your consent, please contact us, and we will work to delete that information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We may also notify you via email or a prominent notice on our Service for significant changes.
12. Contact Us & Data Protection Officer
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us. If we have appointed a Data Protection Officer (DPO), their contact details will be provided here.