Terms and Conditions

Last Updated: November 21, 2025

Welcome to Assess Plus. These Terms and Conditions govern your use of our platform and services.

By creating an account or using our Service, you agree to be bound by these Terms. If you are agreeing on behalf of a school or organization, you confirm you have the authority to bind that entity.

1. Our Service

Assess Plus is an online assessment platform designed to support teaching and learning. Our Service allows you to:

Create, assign, and take digital assessments and tests
Receive automated and manual feedback on performance
Generate, view, and download detailed reports and analytics
Manage users and classes (for organizational accounts)

We continuously work to improve the Service and may add, modify, or remove features at our discretion. We will try to notify you of significant changes that may affect your use of the Service.

2. Your Account

To access most features, you must create an account.

Accuracy

You must provide accurate, current, and complete information during registration and keep it updated.

Security

You are responsible for maintaining the confidentiality of your password and for all activities under your account. You must notify us immediately at support.boldplusplatforms.com of any unauthorized use.

Eligibility

You must be at least 18 years old to create an account. If you are using the Service on behalf of a student under 18, you represent that you are their parent or guardian or have obtained the necessary consent from their school.

3. Acceptable Use

We trust you to use our Service responsibly and respectfully.

You agree NOT to:

Use the Service for any illegal purpose or in violation of any applicable laws or regulations
Upload, post, or transmit any content that is harmful, abusive, defamatory, obscene, or otherwise objectionable
Impersonate any person or entity or misrepresent your affiliation with anyone
Interfere with or disrupt the integrity or performance of the Service, or attempt to gain unauthorized access
Share your login credentials to allow others to bypass paid subscription tiers
Use any automated means, such as robots or scrapers, to access the Service without permission
Copy, reproduce, distribute, or create derivative works from any content on the Service without permission

4. Content and Intellectual Property

Our Content

The Assess Plus platform, including its design, software, underlying code, and all assessments and content created by us, is owned by Assess Plus and our licensors and is protected by copyright and other intellectual property laws. We grant you a limited, non-exclusive, non-transferable license to use the Service for your personal or internal educational purposes in accordance with these Terms.

Your Content

You retain all ownership rights to the content you create and upload, such as your own test questions and teaching materials ("Your Content"). By submitting Your Content, you grant us a worldwide, royalty-free license to host, store, reproduce, and display it solely for the purpose of providing and improving the Service for you.

Feedback

We welcome your suggestions and ideas. If you provide us with any feedback, you grant us an unlimited, irrevocable, perpetual license to use and incorporate that feedback into the Service without any obligation to you.

5. Privacy and Data Protection

We are committed to protecting your privacy and handling your data responsibly. Our collection and use of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

In line with the Kenya Data Protection Act, 2019, we adhere to data protection principles and respect your rights, including your right to access, correct, and request the deletion of your personal data. We implement appropriate technical and organizational measures to keep your data secure.

6. Subscriptions and Payment

Fees

Certain features are provided on a subscription basis. You agree to pay all applicable fees as described on the Service.

Payment

Subscriptions are billed in advance on a recurring basis. You must provide a valid payment method.

No Refunds

All fees are non-refundable except as required by law or as otherwise stated in a separate refund policy.

Price Changes

We reserve the right to change subscription fees. We will provide at least 30 days' notice of any fee change.

Taxes

All fees are exclusive of any applicable taxes, which you are responsible for paying.

7. Term and Termination

Term

These Terms remain in effect while you use the Service.

Termination by You

You may close your account at any time through your account settings or by contacting us.

Termination by Us

We may suspend or terminate your account or access to the Service immediately if you breach these Terms or for any other operational or legal reason.

Effect of Termination

Upon termination, your right to use the Service will cease immediately. We may retain your information for a reasonable period as required by law and our data retention policies.

8. Disclaimers

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, ASSESS PLUS EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT THE RESULTS OBTAINED FROM ITS USE WILL BE ACCURATE OR RELIABLE.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ASSESS PLUS, ITS DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OR INABILITY TO USE THE SERVICE.

OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CLAIMS SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU HAVE PAID TO ASSESS PLUS IN THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE LIABILITY, OR (B) ONE HUNDRED UNITED STATES DOLLARS (USD $100).

10. Indemnification

You agree to indemnify and hold harmless Assess Plus and its affiliates, officers, and employees from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising out of your use of the Service, your violation of these Terms, or your violation of any rights of a third party.

11. Third-Party Links

The Service may contain links to third-party websites or services. We do not control and are not responsible for the content or practices of these third-party sites. Your interactions with them are solely between you and the third party.

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Republic of Kenya. Any dispute arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts located in Nairobi, Kenya.

13. Changes to the Terms

We may modify these Terms from time to time. If we make material changes, we will notify you by email or through a notice on the Service. Your continued use of the Service after the effective date of the revised Terms constitutes your acceptance of the changes.

14. Contact Us

If you have any questions about these Terms, please contact us at:

Assess Plus

Nairobi, Kenya